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Warranty

Alternative Fuels Now warrants our products to be free from defects in material and workmanship.

Alternative Fuels Now manufactured products (Hydro-Assist products) are fully warranted for 1 year.
Other products are covered under the original manufacturer's warranty.

We provide this warranty to ensure your satisfaction and trust. Our business has been built on service and customer satisfaction.

If a defect is found, our entire liability and your exclusive remedy shall be, at our option, free replacement or a pro rated refund based upon a 3 year xxxxx. This warranty does not apply to products that are damaged due to abnormal use, misuse, neglect or accident.

Defective products will be accepted for replacement provided that Alternative Fuels Now is notified through our Return Material Authorization form on this website. Alternative Fuels Now will reply with a return merchandise authorization within two business days. All returns must be accompanied by a return authorization to be processed.

Upon our examination of the returned product, you will be informed by email of our decision regarding your request. Returned products deemed defective will be replaced with the same type of product only.

Alternative Fuels Now will pay for shipping of the replacement product only, via our normal shipping carrier. Shipment of the returned product to Alternative Fuels Now is the responsibility of the purchaser.

Returned items will require the original purchase date to verify the claim.

Please be sure to include contact numbers and email addresses because our representative will contact you to arrange replacement and shipping.

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